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Property insurers ready to compete for new customers

Sun-Sentinel
By Paul Owers
May 5, 2012

If Florida’s property insurer of last resort takes action to raise rates for new customers, other carriers say they’re ready to compete for those policies — at the right price.

“There’s going to be a pretty significant opportunity in the next few months to see what the private market can do,” said Sam Miller, executive vice president of the Florida Insurance Council, an industry trade group. “But so much of it is about rate.”

Citizens Property Insurance Corp. is exploring the idea of eliminating a 10 percent cap on rate increases for new customers starting Jan. 1. Board members failed to adopt the plan April 26, but directed staff to study the measure further.

Florida has 400 private carriers registered to offer property insurance in the state. While many have dropped policies along the coast, windstorm coverage from private insurers is available to homeowners in Broward and Palm Beach counties, typically if their homes are west of Interstate 95, in good condition and built no earlier than the 1990s, insurance agents say.

In recent years, those homeowners have gone with Citizens because the rates have been more competitive than those of other carriers.

Some insurers don’t do business in Florida because the rates the state allows them to charge are too low for the risks they have to assume, said state Sen. Mike Fasano, R-New Port Richey.

“Companies are not going to write business when they know going in that they’re going to lose money,” said Locke Burt, president of Security First Insurance, an Ormond Beach-based carrier with 160,000 policies statewide, including about 16,000 in southeast Florida.

A study by Security First showed that customers who left the carrier for Citizens saved on average about $100 a month. Still, policyholders will find more complete coverage and better claims handling in the private market, and there’s no “stigma about being in the state pool,” Burt said.

Gov. Rick Scott has ordered Citizens to shed policies, saying its ability to levy post-storm assessments is a threat to the state’s economy.

Proponents of the plan to remove the 10 percent cap say that move, with other measures to reduce coverage for existing policyholders, would make Citizens less desirable and cut the state’s risk if a hurricane were to strike.

The state-run insurer has more than 1.4 million policyholders, including about 347,000 in Broward and Palm Beach counties.

Citizens has tightened eligibility for discounts the insurer grants for windstorm protection measures, such as shutters. It also has cut its maximum coverage limit to $1 million from $2 million for homes and condos.

In addition, the insurer no longer offers coverage for such things as awnings, most carports and screened-in pool enclosures.

But no matter what steps Citizens takes, it will only be able to cut so many policies, said Jeff Grady, president of the Florida Association of Insurance Agents. Either the properties are too risky for other insurers or the rates Citizens charges are too attractive for homeowners to consider leaving.

http://articles.sun-sentinel.com/2012-05-05/features/fl-citizens-alternatives-20120504_1_property-insurers-security-first-insurance-claims-handling

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